Privacy Policy

Arte di Casa respects every individual’s right to privacy and is committed to protecting users’ personal data in accordance with the legislation of the Republic of Kazakhstan.

1. General Provisions

1.1. This privacy policy (hereinafter — the “Policy”) governs the procedure for processing and protecting the personal data of individuals (hereinafter — “Users”) who use the website www.artedicasa.com (hereinafter — the “Site”) and its online services.

1.2. Use of the Site implies the User’s consent to the terms of this Policy. If the User does not agree with these terms, they must refrain from using the Site.

2. Purpose of Collecting and Processing Personal Information

2.1. The Site collects and processes personal data exclusively for the following purposes:

  • User registration and identification on the Site

  • Order placement, processing, and delivery

  • Providing access to personalized sections and features of the Site

  • User feedback and support, including responding to inquiries

  • Sending notifications, including promotional and informational messages (with consent)

  • Analyzing user behavior and preferences to improve the Site and services

  • Complying with the legislation of the Republic of Kazakhstan

3. Processed Data

3.1. Personal information that the Site may collect includes:

  • Full name

  • Contact phone number

  • Email address

  • Delivery address

  • Order history

  • IP address, cookies, and activity data on the Site

    3.2. The Site does not process special categories of personal data (such as health data, political views, etc.), except in cases explicitly required by law.

4. Conditions for Processing Personal Information

4.1. Personal data is processed in compliance with the principles of legality, fairness, and data minimization.

4.2. Access to personal data is granted only to authorized Arte di Casa employees or its contractors (e.g., delivery services, hosting providers), who are obligated to maintain confidentiality.

4.3. Personal data may be transferred to third parties only in cases provided by law or with the User’s consent.

5. Data Storage and Protection

5.1. The Site takes necessary organizational, legal, and technical measures to protect personal data from unauthorized access, modification, disclosure, or destruction.

5.2. Personal data is stored only as long as necessary to fulfill the processing purposes or as required by law.

6. User Rights

The User has the right to:

  • Receive information about the processing of their personal data

  • Request correction, blocking, or deletion of their data

  • Withdraw consent for personal data processing

  • File a complaint with authorized data protection authorities

7. Use of Cookies

7.1. The Site may use cookies and other tracking technologies to improve user convenience and analyze behavior on the Site.

7.2. Users may configure their browser settings to disable cookies. However, this may limit the functionality of the Site.

8. Changes to Personal Information

The User may independently modify, update, or delete their personal data in their personal account on the Site or by contacting customer support.

9. Changes to the Privacy Policy

9.1. Arte di Casa reserves the right to amend this Policy.

9.2. All changes are published on this page. Users are advised to regularly review the Policy for updates.

9.3. The new version of the Policy comes into effect upon its publication, unless otherwise stated.

If you have any questions regarding this Policy, you may contact us at: info@artedicasa.kz

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